I have recently partnered with an Investment Management Firm with over $10 billion in assets out of downtown Chicago (The Loop) that is seeking a Client Service Associate to provide high-touch client service and dedicated operational support to a highly motivated team of Financial Advisors and their high-net-worth clientele. The group was voted one of the top 100 RIA firms by Barrons and was recently named one of the Best Places to Work in Chicago by Crains.
In this seat, you will handle a variety of tasks including, account onboarding, and maintenance, including any account registration and profile changes. Additionally, you will be in direct contact with clients to best serve the clients and firm needs.
Responsibilities:
- Client onboarding, including preparation of new account paperwork and client information-gathering
- Account maintenance, including any account registration and account profile changes
- Asset movement processing, including journals, wire transfers and EFTs
- Assist with quarterly billing and performance reporting
- Client issue resolution
- Gathering tax information for clients and assisting with tax reporting
- Relationship management, including regular client contact
- General administrative functions, including but not limited to:
- Maintaining information in the Client Relationship Management System
- Exception report review
Requirements:
- Bachelor's degree
- Minimum of 3 years relevant experience required
- FINRA Series 7 and 66 licenses required
- Familiarity with estates preferred
- Highly motivated self-starter with a strong work ethic and positive "can-do" attitude
- Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
- Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
